TERMS OF USE

Your use of this website is subject to your general acceptance as a user of Fotodiox.com and Fotodioxpro.com as defined in this Acceptable Use Policy.

All Prices shown on this website are in US Dollars (USD), and are subject to change without notice. Orders made prior to price adjustments are not subject to partial refunds based on sale pricing or permanent price changes.

While we work hard to provide a superior customer experience, we cannot guarantee that all Fotodiox Content we display is correct, complete, or current, including product pricing, images, information, and availability.

User agrees to follow and abide by all policies including, but not limited to, Shipping, Returns, Payment, and Warranty.

User also agrees to defend, indemnify, save, and hold harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys fees asserted against Fotodiox Inc., its agents, its customers, officers, members, employees, and subcontractors, that may arise or result from any product sold or published on the fotodiox.com website by Fotodiox Inc., its agents, employees or assigns. User agrees to defend, indemnify and hold harmless Fotodiox Inc. against liabilities arising out of:

(1) Failure to execute an order due to lags or inaccuracies in available product inventory
(2) Failure to execute an order due to non-execution of deliveries by the our suppliers.
(3) The destruction of products upon receipt due to damage incurred during transit
(4) Any injury to person or property caused by any product sold or otherwise distributed in connection with Fotodiox Inc.

Fotodiox Inc. shall be the sole judge of conditions that violate this policy.

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TRADEMARK INFORMATION: All trademarks, trade names, and logos mentioned or illustrated are the property of their respective owners. Reference to, or illustration of, any commercial products that Fotodiox Inc products are compatible with does not constitute or imply endorsement, recommendation, or favoring of Fotodiox Inc products by their respective manufacturers.

Privacy Policy

Fotodiox maintains a strict policy of confidentiality to keep information obtained from clients and website visitors secure. When you create an account on our website, you will be asked to provide personal information such as your name, address, telephone and email address. This information is necessary for processing orders and to personalize your experience on our website.

We may add your email address to our mailing list, where you will receive occasional information on discounts, new products and free tutorials. If you don't wish to receive these emails, simply unsubscribe by following the link at the bottom of every email.

You can log into your account at any time to review or revise the information that you've shared with us. You may also request for us delete your account.

Keeping your private information safe is important to us. During the checkout procedure, we will ask you to provide payment information such as a credit card number. We use industy-leading encryption methods in combination with password protected access to keep your private information secure when gathering and transmitting this information to our credit card processor, PayPal. When on a secure page, the web address will have an "https:" in front of it.

Fotodioxpro.com has partnered with AdRoll (an advertising company) to implement cookies on our website. Cookies are small data files that are served and maintained by Adroll and stored on your device to help customize your experience on our website. Cookie preferences can be updated by clicking here or in the footer link.

Your use of the site constitutes acceptance of our cookie and privacy policy. If you have any questions or concerns, please contact us directly by submitting a support ticket.

Third-Party Tools & Data Collection

We use a variety of trusted third-party services to help us run our store, communicate with customers, and improve your experience. These services may collect personal data directly or through cookies and tracking technologies.

The third-party services we currently use include:

• -Meta Pixel (Facebook/Instagram) - Tracks visitor actions to improve our advertising relevance.
• -TikTok Pixel - Helps us understand how visitors interact with our TikTok campaigns.
• -Klaviyo & Mailchimp - Used for email and SMS marketing. These tools may collect email addresses, site behavior, and purchase data to deliver personalized messages.
• -Shopify Plugins - Some third-party Shopify apps may collect data to support features like reviews, subscriptions, or abandoned cart recovery. These apps operate under their own privacy policies.

Data Collected May Include:

• -IP address, device info, and browser type
• -Pages visited and products viewed
• -Email address and purchase history
• -Interaction with emails or ads

Why We Collect This Data:

• -To analyze site usage and improve performance
• -To send you relevant marketing and promotional messages
• -To personalize your experience with our website and emails
• -To operate features like cart recovery or loyalty programs

You can opt out of data collection or limit cookie tracking through your browser settings or our cookie preferences banner.